The Z Cares App
It’s the tools I always wished I had...
Built by a former care worker, manager and inspector, the Z Cares App (nicknamed the Zapp) is a straightforward but powerful toolkit for today’s care providers.
🚀 Early bird launch perks
Phase one of the app is now available at a special early bird price until the end of the year!
Phase two, the care management side — assessments, scheduling and monitoring — will follow in January 2026.
Subscribe now or during the launch period and your early bird price will be honoured for 2 years*. At Christmas there will also be a prize draw for the first subscribers to win the early bird price FOR LIFE. Please get in touch if you’d like to arrange a demo to see if you want to take advantage of this offer!
* VAT not currently applicable; expected from April 2026.
💥 Introducing the Events Module
We are delighted to announce the launch of the brand-new Events Module — your central hub for logging and managing every important thing that happens in your service.
From incidents, near misses, concerns and complaints to compliments, safeguarding, serious events and everything in between, the Events Module gives you a structured, compliant way to record, investigate and evidence what you’ve done.
- Log incidents, concerns, complaints and compliments in seconds
- Track involved staff and clients with one click
- Record escalation decisions, notifications and Duty of Candour steps
- Keep a full correspondence log — letters, calls, updates and outcomes
- Link improvement actions directly to your Master Plan
- Close events with a clear manager signoff and written declaration
- Export the whole record instantly as a Word document
Built to reflect how high-quality providers already work, the Events Module helps you stay organised, demonstrate learning, and show the CQC your transparent, responsive culture.
What’s inside
✉️ Messaging
- Instant, secure messages between managers and staff
- Send urgent alerts or routine updates with equal ease
- Replies tracked and logged — no missed conversations
- Keep your team connected and accountable in one place
📝 Policy Manager
- Generate customised policies with your service details
- Edit, sign and finalise digitally — no paper clutter
- Version history and archiving keep you compliant
- Notify staff, track acknowledgements live
📚 Document Manager
- Upload handbooks, procedures, forms and more
- Share directly with staff, no messy email chains
- Track exactly who has read and acknowledged
- Build a reliable, searchable library for your service
🧠 Training Matrix
- Assign training schemes to roles automatically
- System calculates refreshers — due, urgent, overdue
- Highlight compliance gaps at a glance
- Finally ditch the endless spreadsheets
👥 Recruitment
- Post adverts, generate JDs and person specs
- Online applications with auto-tracking
- Secure reference requests with instant responses
- Interview calendar built in — stay on top of hiring
👤 Supervision & Appraisal
- Create structured agendas for 1:1 sessions
- Log notes and track follow-up actions
- Monitor progress across your team
- Meet compliance and support staff growth
📋 Audit & Improvement
- Audit against the CQC’s Single Assessment Framework
- Evidence prompts built-in — no guesswork
- Create action plans from audits and other sources
- Roll everything into a master service improvement plan
🏠 Premises
- Cleanliness audits you can evidence instantly
- Premises risk assessments all stored in one place
- Show inspectors your proactive safety management
- Keep your environment compliant and safe
⚓ Registration Tools
- Registration tracker to keep you on course
- Statement of Purpose creator included
- Generate many supporting documents easily
- Expert read-over service available with special offer
🏛️ Authorities
- Local authority directory, updated for each council
- Commissioning contacts, safeguarding numbers
- Referral pathways at your fingertips
- Direct integration with your policies
👥 Staff Profiles & DBS Tracker
- Profiles with photo, role, training and allocations
- DBS checks tracked with renewal reminders
- Centralised view of your workforce
🧁 Z Cares Family
- Exclusive for consultancy clients
- Monthly calls, forum access, premium articles
- Mock inspection reports included
- Free Zapp access while you’re a Family member
👑 Z Mode
- Create a Zapp for each of your services
- Cascade your own policies and templates
- Central oversight across multiple locations
- Tailored controls for chains and groups
🧍 Client Portal
- Clients log in securely to their own area
- See their personal profile and allocated staff
- Read service policies and key documents anytime
- Stay informed and involved in their own support
👤 Staff Portal
- Access calendars, shift information and reminders
- Read and acknowledge policies and documents
- Track training, supervision and appraisal records
- Message securely with the manager and team
All modules included by default; we can hide anything you don’t use and you can enable more anytime.
CQC supporting documents & registration support
The Z Cares App is helpful even before registration. The Registration module supports aspiring providers in making a successful application, including policies needed for your supporting documents. Take up the special offer and you’ll also get personal advice.
Special offer — just £399
- Registration tracker and tools, including a Statement of Purpose composer
- Policy generator and manager - download them all in one handy zip when complete
- Expert read-over and feedback on your final application before you send it
- Three months’ full SOLO access to all Zapp! tools
Join the Z Cares Family - Get the Zapp for free!
The regular support your service can access as a Z Cares Family member helps you grow and improve, promoting an open culture. Reflect on your practice and compliance with a supportive, expert mentor and get extra help when you need it.
What you get
- Free access to the Zapp*
- Monthly call and newsletter - use this for yourself or another manager / lead or key member of staff as you need each month
- Telephone and email advice
- PIR review & feedback on tenders
- Support during CQC inspections
- “Member of the Z Cares Family” certificate & website widget
- Refer a Friend — 10% commission on mock inspections
- Full Directory entry (with a blurb if we’ve visited)
- Private forum; online & in-person meetups at trade shows etc
- Z Cares one-off/annual services about half-price-ish
- Discounts on future services as they’re introduced
Price & commitment
£199 / month
Initial commitment: six months, then rolling monthly. Payable monthly in advance.
or
£1999 / year
Initial commitment: one year. Payable anually in advance.
Your statutory remote buying rights apply. The current price reflects that the product is under development and some features may not be immediately available.
How to join
Use the contact form to request a call/email, or arrange a demo.
* “Free access to the app” applies to Family members who need the Solo version of the product - discounts on other modes.
Just want the app?
Now available
Access the Zapp! as a solo provider / manager.
🚀 Launch offer
£100 / month or £1000 / year
This special price is only available until the end of the year.
Get started
Now available
For growing and larger services with a management team.
🚀 Launch offer from £150 / month
This special price is only available until the end of the year.
Get started
Now available
Chains & multi-location providers. Includes subdomain - yourname.zcares.co.uk - or installation on your own system.
from £300 / month plus setup if needed
This special price is only available until the end of the year.
Talk to us
Your initial commitment is three months if paying monthly, or choose an annual deal — no oppressive contracts.
Want to know more?
Arrange a demo or ask a question
Book a quick walkthrough or drop a line with your questions.
